London Bow Hotel & Concierge Security

Hotel and concierge security guard on duty in a Bow reception area, covering hotels, serviced apartments and residential developments

Bow is home to a growing mix of boutique hotels, serviced apartments, canal-side residential developments and reception-led office buildings, and Imperial Security provides hotel and concierge security guards for all of them. Our guards cover front desks, lobbies and entrances for hoteliers, residential block managers and serviced apartment operators, greeting guests, managing access and keeping the building calm around the clock.

Whether you need a single guard covering a night shift or a full reception team, we build a service around your building's layout and guest profile.

Bow has added well over a thousand new homes in recent years through developments such as Bow Green off Bow Common Lane, and large converted schemes like Bow Quarter continue to run gated, amenity-led residential communities with their own concierge desks. Alongside this, the area's Zone 2/3 position on the District, Hammersmith & City and Central lines, with easy reach into the City, Canary Wharf and Stratford, keeps a steady flow of business travellers and short-stay guests through local serviced apartments and boutique hotels.

That combination of new-build residential blocks, converted period developments and hospitality accommodation means front-of-house teams in Bow deal with a wider range of visitors, deliveries and access requests than a single hotel lobby typically sees. Our guards are trained to manage all of this without disrupting the welcome guests and residents expect.

Elegant black and gold pen symbolising professional contract signing for Imperial Security services

No hidden fees, hassle free, Flexible. Not locked into a long-term contract. Easy to scale up or down

Head Idea icon

Each security guard is selected based on experience relevant to that specific sector

Vetting and background check icon representing Imperial Security’s fully screened and SIA-licensed guards

Local, street-smart expertly trained to protect & deter threats. Confident & observant

| What Our Bow Hotel & Concierge Security Service Provides

From canal-side apartment blocks to boutique hotel lobbies, our guards handle the daily reception and access duties Bow buildings need.

Greeting and managing visitors

Our guards offer a warm, professional welcome to guests, residents and visitors, setting the tone at reception while keeping a clear record of who is on site.

Monitoring entrances and exits

All entry points are actively monitored to prevent unauthorised access, which matters in Bow's larger gated developments with multiple cores and communal doors.

Handling guest queries and directions

Our guards act as a helpful point of contact, answering questions and pointing guests toward local transport links while maintaining a visible security presence.

CCTV oversight and incident reporting

Where a building has CCTV, our guards monitor it, log incidents in real time and liaise with emergency services when required.

Night-time patrols and alarm response

We carry out regular walkthroughs during quieter hours and respond to alarm activations, useful across communal gardens and courtyard areas.

Parcel and delivery control

Our guards manage the steady flow of parcels and deliveries into reception, keeping lobbies tidy and packages secure until residents or guests collect them.

| Who We Provide Hotel & Concierge Security For In Bow

Our guards work with the types of buildings that make up Bow's residential and hospitality mix.

Boutique hotels

Bow's smaller hotels need a discreet, guest-facing presence that supports reception staff without feeling like a security checkpoint.

Serviced apartment operators

Short-stay apartment buildings need consistent front-desk cover across changing guest turnover, particularly during evening check-ins.

Residential block managers

Larger developments such as those around Bow Common Lane rely on concierge guards to manage multiple entrances, parcel rooms and resident access.

Property owners of converted developments

Bow's converted industrial buildings, now gated residential schemes, need guards familiar with older layouts alongside modern access systems.

We also support corporate reception desks and mixed-use buildings nearby that combine office and residential space under one roof.

| The Security Problems We Solve In Bow

New residential blocks and hospitality accommodation have arrived in Bow faster than most reception teams can scale, which is where our enquiries usually start.

Unstaffed evening and overnight cover

Many buildings run daytime concierge staff but leave evenings and overnight periods uncovered. Our guards provide a consistent presence through the hours when reception desks are otherwise empty.

Multiple entrances across large developments

Bigger schemes with several cores and communal amenity spaces make it easy for unauthorised visitors to slip through a side entrance. Our guards coordinate coverage across every access point so nothing is left unmonitored.

Guest turnover in serviced apartments

Short-stay lets bring frequent check-ins and unfamiliar faces through the same lobby. Our guards verify bookings and manage key handovers so residents and genuine guests are never inconvenienced.

Deliveries overwhelming reception

Growing resident numbers mean a steady stream of parcels and food deliveries. Our guards log and manage this flow so it does not disrupt the welcome given to arriving guests.

| Why Choose Imperial Security In Bow

Local operating knowledge

Our guards know Bow's mix of new-build blocks such as Bow Green, converted developments like Bow Quarter, and the area's boutique hotels and serviced apartments, so they integrate quickly with existing reception routines.

We cover the E3 postcode and the surrounding Bow, Bromley-by-Bow and Mile End area.

Guests come first

We train our guards to prioritise a warm welcome alongside security duties, so hotels and residential buildings keep the customer experience their brand depends on.

Vetting, licensing and insurance

Every guard we place on a Bow assignment meets our company standards.

  • Valid SIA licensing: appropriate to the role & verified qualifications
  • BS 7858 compliant vetting: five-year employment & education history
  • Enhanced DBS checks: The level appropriate for your sector
  • Professional reference verification: All previous security employers
  • Insurance: Public liability, employers' liability & professional indemnity
  • First aid trained: Emergency response & CPR certified
  • ACT counter-terrorism awareness training: Threat recognition & response certified

| How Our Bow Service Operates

01

You contact us

Tell us about your Bow building, the shifts you need covered and what prompted the enquiry.

02

Site assessment

We review your entrances, reception layout and existing procedures, including how the building's access points and communal areas are managed.

03

Written proposal

We put together a clear proposal covering shift patterns, guard numbers and cost, tailored to your building's guest and resident traffic.

04

Guard selection and briefing

We assign guards suited to front-of-house work and brief them fully on your site protocols, emergency procedures and guest service expectations.

05

Deployment

Guards begin cover at your Bow site, working alongside existing reception or building management staff from day one.

06

Ongoing review

We stay in touch to review cover as your building fills up or your operating hours change, adjusting shifts as needed.

Get your free Bow hotel & concierge security quote

Send us your address or postcode, building type, start date, hours needed, number of entrances and what prompted the enquiry, and we will come back with a written proposal.

Call us on 0208 088 2878, or send your details through the quote form and we will come back to you with a written proposal.

Get Free Security Quote