Imperial Security provides Hotel & Concierge Security for hotels, serviced apartments and short-let residences across Wembley, covering front desk access control, guest and visitor management, and reception presence for buyers who need guards that work smoothly alongside hotel staff rather than around them.
Our clients include hotel general managers, serviced apartment operators and residential concierge teams who need cover that stays calm and welcoming on quiet weeknights and on the nights an event at Wembley Park fills every room in the postcode. Guards handle entry verification, luggage and delivery oversight, and incident response, all delivered with the presentation and manner guests expect from front-of-house staff.
Wembley Park now draws more than 16 million visitors a year, and its hotels no longer just fill up on matchdays. Wembley Stadium holds 90,000 people and OVO Arena Wembley runs concerts and shows most weeks of the year, so hotels and serviced apartments across the area see sharp, short-notice swings in footfall that a normal daytime reception team cannot absorb alone.
On event nights, guests, ticket holders looking for a shortcut through the lobby, and delivery drivers can all arrive within the same hour. Our guards are briefed on each site's check-in process and quiet hours so they can manage that surge without making regular guests feel like they are walking through a security operation.
7 Day Rolling Contract
No hidden fees, hassle free, Flexible. Not locked into a long-term contract. Easy to scale up or down
Sector Specific Experience
Each security guard is selected based on experience relevant to that specific sector
Street Wise & Vigilant
Local, street-smart expertly trained to protect & deter threats. Confident & observant
| What Our Wembley Hotel & Concierge Security Service Provides
Wembley's hotels and serviced apartment blocks range from large branded properties to smaller boutique sites, and our guards cover the same core duties across all of them.
Front desk access control
Our guards monitor entry and exit points, confirm room bookings against guest records, and stop unauthorised individuals reaching corridors, lifts or private residential floors.
Customer greeting and assistance
We greet guests warmly on arrival while staying alert to unusual behaviour, working alongside your reception team rather than in front of them.
24/7 reception coverage
Guards are available around the clock, so overnight arrivals and early departures get the same level of cover as a busy Saturday afternoon.
Incident management and emergency response
Our guards act quickly on fire alarms, medical incidents or disturbances, liaising with emergency services and following your site-specific procedures.
CCTV monitoring and reporting
Where required, guards oversee CCTV systems, watch live feeds and keep accurate logs of incidents, visitor activity and maintenance issues.
Luggage and delivery handling oversight
We supervise guest luggage handling, verify deliveries against expected schedules and keep suspicious packages away from guest-access areas.
| Who We Provide Hotel & Concierge Security For In Wembley
We work with a range of hospitality and residential operators across the area, including:
Branded hotels
Larger hotels near Wembley Park and Wembley Central need consistent reception cover that can absorb sudden arrivals on event nights without slowing down check-in.
Serviced apartment operators
Wembley Park's build-to-rent and short-let apartment blocks need guards who can verify guests against booking systems without a traditional hotel front desk.
Boutique and independent hotels
Smaller properties often run with lean reception teams and need extra cover on event nights or when overnight staff are stretched thin.
High-end residential buildings
Managed residences with concierge desks need guards who can handle visitor access and parcel volumes without disrupting residents' daily routine.
We also support corporate and retail sites nearby, including offices and units around London Designer Outlet, under our wider Wembley cover.
| The Security Problems We Solve In Wembley
Wembley Park has grown into a genuine 365-day neighbourhood rather than a stadium car park with hotels attached, and that growth has changed what hotel security needs to cover.
Sudden arrivals on event nights
When Wembley Stadium or OVO Arena Wembley has a fixture or show, hundreds of guests can check in within a short window, and ticket holders sometimes try to use hotel lobbies as a shortcut or shelter. Our guards manage the door and the flow of people so reception staff can keep processing check-ins without interruption.
Unauthorised access to residential floors
Mixed-use buildings that combine hotel rooms, serviced apartments or private residences above a public ground floor are common across Wembley Park. Our guards verify identity at lift lobbies and stairwells so only authorised guests and residents reach upper floors.
Delivery and contractor volume
New developments around Wembley Park bring ongoing fit-out and maintenance work alongside daily hotel deliveries. Our guards log contractors and deliveries separately from guest traffic so nothing suspicious slips through during a busy period.
Overnight gaps in cover
Smaller hotels and apartment blocks often reduce reception staff overnight, leaving a gap between the last member of staff leaving and the first arriving. Our guards provide continuous cover through that gap, handling late arrivals and any incidents that come up.
| Why Choose Imperial Security In Wembley
Local operating knowledge
We understand how Wembley Park's event calendar affects hotels and apartment blocks in the surrounding streets, from matchdays at Wembley Stadium to concerts and shows at OVO Arena Wembley, and we plan guard cover around it rather than treating every shift the same.
Coverage extends across HA9 and neighbouring HA0, HA1 and NW postcodes, including Wembley Park, Wembley Central and Alperton.
A hospitality mindset
We select guards for presentation and communication as well as security acumen, because in a hotel your security guard is often the first and last person a guest speaks to.
Vetting, licensing and insurance
Every guard we place on a Wembley assignment meets our company standards.
- Valid SIA licensing: appropriate to the role & verified qualifications
- BS 7858 compliant vetting: five-year employment & education history
- Enhanced DBS checks: The level appropriate for your sector
- Professional reference verification: All previous security employers
- Insurance: Public liability, employers' liability & professional indemnity
- First aid trained: Emergency response & CPR certified
- ACT counter-terrorism awareness training: Threat recognition & response certified
| How Our Wembley Service Operates
01
Initial site visit
We visit your hotel or building to review entrances, access points and existing reception procedures before proposing cover.
02
Guard selection
We match guards with hospitality experience and the right presentation standard to your property and guest profile.
03
Site-specific briefing
Guards are briefed on your check-in process, quiet hours and emergency procedures before their first shift.
04
Deployment
Guards take up post at your reception or entrance, working alongside your existing staff from day one.
05
Event-night scaling
We increase guard numbers ahead of confirmed Wembley Stadium and OVO Arena Wembley event dates, then scale back down afterwards.
06
Ongoing review
We check in regularly with your management team and adjust cover as your booking patterns or building needs change.
Get your free Wembley Hotel & Concierge Security quote
Send us your address or postcode, building type, start date, hours required, number of entrances and what prompted the enquiry, and we will put together a proposal.
Call us on 0208 088 2878, or send your details through the quote form and we will come back to you with a written proposal.
Related services and nearby areas
See our full service page on Hotel & Concierge Security, or other cover in the area: all Wembley security services, corporate security in Wembley, event security in Wembley, Hotel & Concierge Security in Harrow, Hotel & Concierge Security in Willesden, Hotel & Concierge Security in Kilburn.