Imperial Security provides hotel and concierge security guards for boutique hotels, riverside apartment blocks and serviced residences across Putney. We place SIA-licensed guards at reception desks, lobbies and concierge points who greet guests, control access, manage deliveries and respond to incidents, all while presenting the polished, customer-facing manner your brand depends on.
Building managers, hotel operators and residential landlords use this cover to keep entrances staffed and welcoming around the clock, without treating security as separate from customer service.
Putney's riverside developments have brought a wave of concierge-led apartment schemes into the area, including new-build blocks on Upper Richmond Road that are marketed on the strength of a staffed concierge desk. That raises the bar for who sits at the front desk: residents and hotel guests expect the same standard of manner and presentation whether they are checking into a room or collecting a parcel on their way home.
Our guards work reception desks and lobby points across the area's hotels, riverside apartment blocks and serviced residences, acting as the first point of contact for guests and residents while keeping a clear eye on who comes through the door. They are trained to hold that balance between hospitality and vigilance so your front-of-house team is never choosing between the two.
7 Day Rolling Contract
No hidden fees, hassle free, Flexible. Not locked into a long-term contract. Easy to scale up or down
Sector Specific Experience
Each security guard is selected based on experience relevant to that specific sector
Street Wise & Vigilant
Local, street-smart expertly trained to protect & deter threats. Confident & observant
| What Our Putney Hotel & Concierge Security Service Provides
From boutique hotel lobbies to riverside apartment blocks, our guards cover the daily duties that keep a Putney reception desk running safely.
Greeting and registering guests
Our guards are often the first point of contact at a Putney hotel or apartment lobby. They welcome guests and residents professionally, manage visitor logs and monitor access control so only authorised people get past the front desk.
Monitoring entrances and exits
We keep a steady watch over the main entrance and any secondary access points, including riverside terraces and car park doors, so unauthorised entry does not go unnoticed at any hour.
Managing deliveries and contractors
From parcel drop-offs to maintenance visits, our guards log and supervise deliveries and contractors so site integrity and your protocols are maintained throughout the day.
Responding to emergencies
Whether it is a fire alarm activation, a guest medical incident or an attempted unauthorised entry, our guards respond quickly and coordinate with emergency services as needed.
Providing assistance and concierge support
Our guards are comfortable with everyday concierge tasks, from directions to transport bookings, adding a local, personal touch to the guest or resident experience.
Patrolling communal areas
In larger apartment blocks our guards patrol corridors, car parks and riverside walkways on a set schedule, keeping residents' communal spaces visibly looked after.
| Who We Provide Hotel & Concierge Security For In Putney
We work with a range of Putney buildings where the front desk is the first thing a guest or resident sees.
Boutique hotels
Independent and boutique hotels around Upper Richmond Road need a front desk presence that matches their guest experience while keeping unwanted visitors out.
Riverside apartment developments
New-build schemes along the Thames are increasingly sold on a staffed concierge desk, and residents expect that presence to be consistent, not occasional.
Serviced residences
Serviced apartment operators need front-of-house cover that can handle short-stay turnover, key management and a steady flow of unfamiliar visitors.
Residential blocks off Upper Richmond Road
Managing agents for larger residential blocks use a staffed reception to control deliveries, visitor access and communal area safety for residents.
We also support corporate reception desks and retail premises nearby, so if your building falls outside these categories it is still worth a conversation.
| The Security Problems We Solve In Putney
Putney's mix of riverside leisure, hotels and residential development creates specific front-of-house pressures that a general receptionist is not equipped to handle alone.
Unstaffed reception desks outside office hours
Many buildings only budget for daytime reception cover, leaving evenings and weekends unattended. We provide guards who can cover the desk around the clock, so access control does not lapse once the concierge team goes home.
Large crowds on event days
The Boat Race and other riverside events bring significant crowds to Putney Embankment and the High Street each year, and hotels and bars nearby see a sharp rise in footfall. Our guards manage entry flow and keep a visible presence so a busy day does not turn into an unmanaged one.
Unverified visitors and contractors
Buildings with a steady stream of maintenance visits, deliveries and viewings can lose track of who is on site. We log and verify every visitor and contractor against your protocols so nothing passes through unrecorded.
Front-of-house staff not trained for incidents
Hotel and lettings staff are trained for hospitality, not for handling a medical incident or a confrontation at the desk. Placing a trained guard alongside them means someone is always ready to respond without disrupting the welcome your guests expect.
| Why Choose Imperial Security In Putney
Local operating knowledge
We know the rhythm of Putney's riverside, from the daily flow around Putney Bridge and the High Street to the seasonal surge around the Boat Race, and we plan cover around it rather than reacting to it.
We cover hotels, apartment blocks and serviced residences across Putney and the surrounding SW15 postcode, with guards also available in neighbouring Barnes, Wandsworth and Fulham.
Guards who fit your front-of-house team
Our guards are chosen for presentation and communication skills as much as vigilance, so they blend into your reception or concierge team rather than standing apart from it.
Vetting, licensing and insurance
Every guard we place on a Putney assignment meets our company standards.
- Valid SIA licensing: appropriate to the role & verified qualifications
- BS 7858 compliant vetting: five-year employment & education history
- Enhanced DBS checks: The level appropriate for your sector
- Professional reference verification: All previous security employers
- Insurance: Public liability, employers' liability & professional indemnity
- First aid trained: Emergency response & CPR certified
- ACT counter-terrorism awareness training: Threat recognition & response certified
| How Our Putney Service Operates
01
Initial site visit
We visit your hotel or building to assess entrances, communal areas and existing access control before proposing cover.
02
Written proposal
You receive a clear proposal covering guard numbers, shift patterns and duties specific to your front-of-house needs.
03
Guard selection
We match guards to your building based on presentation, sector experience and familiarity with front-of-house work.
04
Site induction
Before their first shift, guards are briefed on your building's layout, access systems and reporting procedures.
05
Ongoing cover
Guards staff your reception or concierge desk on the agreed schedule, with cover extended for event days such as the Boat Race when required.
06
Regular review
We check in on performance and adjust guard numbers or shift patterns as your building's needs change.
Get your free Putney Hotel & Concierge Security quote
Send us your address or postcode, building type, start date, hours needed, number of entrances and what prompted the enquiry, and we will put together a proposal.
Call us on 0208 088 2878, or send your details through the quote form and we will come back to you with a written proposal.
Related services and nearby areas
See our full service page on hotel and concierge security, or other cover in the area: all Putney security services, corporate security in Putney, key holding in Putney, hotel and concierge security in Wandsworth, hotel and concierge security in Richmond, hotel and concierge security in Fulham.