Imperial Security provides Hotel & Concierge Security for hotels, serviced apartments and residential blocks across Hendon, covering reception desks, lobbies and building entrances for hotel operators, managing agents and residents' management companies.
Our guards greet guests and residents, control access, manage visitor and contractor logs, monitor CCTV and respond to incidents, all while presenting the calm, professional front of house that a hospitality or residential brand depends on.
Hendon's residential landscape is changing quickly. Barratt London's Hendon Waterside development is adding homes in phases through to 2027, and the wider Brent Cross Town regeneration to the south is delivering large build-to-rent apartment blocks with shared amenities and staffed entrances, alongside the established Premier Inn on The Hyde and a growing base of serviced accommodation serving Middlesex University's Hendon campus and the Brent Cross area. That mix means more buildings that need a front desk presence rather than an unattended entry system.
Whether your building sits close to the A41 and Brent Cross, nearer the quieter streets around Hendon Central, or within one of the newer apartment schemes, we adjust our approach to match the building's tone and the people who use it. Our concierge security staff work to agreed procedures set with your managing agent or hotel management, so cover is consistent whether it runs for a single event or as a long-term staffing contract.
7 Day Rolling Contract
No hidden fees, hassle free, Flexible. Not locked into a long-term contract. Easy to scale up or down
Sector Specific Experience
Each security guard is selected based on experience relevant to that specific sector
Street Wise & Vigilant
Local, street-smart expertly trained to protect & deter threats. Confident & observant
| What Our Hendon Hotel & Concierge Security Service Provides
Hendon's hotels, apartment blocks and managed residential schemes each need a front desk that fits the building, so our guards cover the following duties.
Customer welcome and assistance
Our guards greet hotel guests and residents with a calm, professional manner, handling general enquiries and directions within the building.
Access control and visitor management
We keep restricted areas and residents-only floors secure, logging visitors and contractors against agreed procedures for the building.
CCTV monitoring and incident reporting
Guards monitor live camera feeds across lobbies, car parks and communal areas, escalating anything unusual before it becomes a bigger problem.
Emergency response and first aid
Every guard is trained in evacuation procedures and first aid, providing immediate support until the emergency services arrive.
Front desk and concierge services
From handling mail and phone calls to escorting guests and overseeing contractor access, our guards manage front desk tasks with discretion.
Building liaison and reporting
Guards liaise daily with hotel management or the residents' management company, reporting maintenance issues and security concerns as they arise.
| Who We Provide Hotel & Concierge Security For In Hendon
We work with a range of hotel and residential clients across the area.
Hotel operators
Budget and mid-market hotels near the A41 and Hendon Central need a reception presence that supports guest service while keeping the lobby and car park secure.
Build-to-rent and managed apartment blocks
New schemes around Brent Cross Town and Hendon Waterside are built with staffed entrances and shared amenities, and need guards who fit that concierge standard from day one.
Residents' management companies
Established residential blocks need a consistent front-of-house guard who residents recognise, handling parcels, visitor access and out-of-hours queries.
Serviced apartment and short-stay operators
Short-stay accommodation serving Middlesex University's Hendon campus and visitors to Brent Cross needs guards comfortable with frequent guest turnover and out-of-hours check-ins.
| The Security Problems We Solve In Hendon
Hendon is adding housing and short-stay accommodation faster than most parts of Barnet, and that growth brings specific front-of-house challenges rather than a single generic risk.
Unstaffed entrances during handover periods
New build-to-rent blocks can leave gaps between developer handover and permanent building management taking over. We provide interim front-of-house cover so the entrance is never left unattended.
High visitor and contractor turnover
Ongoing construction around Hendon Waterside and Brent Cross Town means more delivery drivers and contractors passing through nearby residential entrances. Our guards verify identities and log access properly rather than waving people through.
Guest turnover in short-stay accommodation
Serviced apartments and budget hotels near the Hyde and Brent Cross see frequent guest changeovers, which can mask unauthorised access. Our guards check in visitors properly and keep an eye on communal areas between changeovers.
Parcel and delivery theft in communal lobbies
Larger apartment blocks generate a steady flow of deliveries left in communal lobbies. A staffed reception means parcels are received, logged and handed over properly instead of sitting exposed.
| Why Choose Imperial Security In Hendon
Local operating knowledge
We know the difference between covering a hotel reception on the Hyde and staffing a residents' entrance in one of the newer Brent Cross Town blocks, and we brief our guards accordingly rather than sending a generic front-of-house guard to every site.
We cover Hendon and the surrounding NW4, NW9 and NW2 postcodes, including Brent Cross, Colindale and West Hendon.
Service that matches your building's tone
A boutique serviced apartment block and a budget hotel need different front-of-house styles. We brief and select guards to match the standard your building and your guests expect.
Vetting, licensing and insurance
Every guard we place on a Hendon assignment meets our company standards.
- Valid SIA licensing: appropriate to the role & verified qualifications
- BS 7858 compliant vetting: five-year employment & education history
- Enhanced DBS checks: The level appropriate for your sector
- Professional reference verification: All previous security employers
- Insurance: Public liability, employers' liability & professional indemnity
- First aid trained: Emergency response & CPR certified
- ACT counter-terrorism awareness training: Threat recognition & response certified
| How Our Hendon Service Operates
01
Initial enquiry
You tell us about your Hendon building, the hours you need covered and what prompted the enquiry.
02
Site assessment
We review your entrances, access points and existing procedures, whether that is a hotel lobby or a residents' entrance.
03
Written proposal
We set out guard numbers, hours and duties clearly, matched to your building type and budget.
04
Guard selection and briefing
We select guards suited to a front-of-house role and brief them on your building's specific procedures before their first shift.
05
Deployment
Your guards begin cover on the agreed start date, whether for a single event or as an ongoing contract.
06
Ongoing management
We stay in contact with your building manager, reviewing cover as occupancy or guest numbers change.
Get your free Hendon Hotel & Concierge Security quote
Send us your building's address or postcode, the type of building, your preferred start date, the hours you need covered, the number of entrances and what prompted your enquiry.
Call us on 0208 088 2878, or send your details through the quote form and we will come back to you with a written proposal.
Related services and nearby areas
See our full service page on Hotel & Concierge Security, or other cover in the area: all Hendon security services, corporate security in Hendon, key holding in Hendon, hotel & concierge security in Golders Green, hotel & concierge security in Mill Hill, hotel & concierge security in Edgware.